ATLAS Offline Computing

 


IT Computing Support for ATLAS

 Information on the ATLAS work group service at CERN
 
 

Local computing support for ATLAS

Tasks:
  • Deal with the special needs of Atlas
  • First contact point for user problems
  • Interface with central IT services (AFS, NICE, network, printer support,...)


    •   Contact
     
     

    ADVICE Computer choice standard from CERN,
    special configurations,
    upgrades (disk, memory, adapter cards,..)
    SERVICES Computer ordering
    Hardware ordering    		 From CERN shops
    From CERN shops or external firms
      Computer registration host name, IP number, main user
      Troubleshooting Computer hardware,
    standard CERN applications and non
    standard CERN applications.
      User support Reset Password on Nice, AFS and mailserver,
    Adjust Quota on Nice and AFS
    NETWORKING Troubleshooting preferably via E_Mail
      IT direct support  Network Support
    PRINTERS Troubleshooting preferably via E_Mail
      IT direct support  Printer Support
    VISITORS Support Network adapter card,
    Operating Systems installation,
    local installation of software
    LAPTOP Support Operating Systems installation,
    local installation of software
    WEB Support preferably via E_Mail

     

    Last update: 23rd November 2000

    ATLAS Offline Computing