Many details can be found on Prof.Hou's page:http://www-hep.phys.sinica.edu.tw/~atlas/Computing/DC_shifts/DC_shifts.html

book shifts from here:http://atlas-otp.cern.ch/

Shift Summary

1. ATLAS Software Releases problem

Jobs may fail if the needed software release is not present or badly installed. The procedure to follow is to notify ATLAS SW managers and ask for re-installation of the release at the site.

Shifters can check in the ATLAS SW installation system the status of the release at the site to cross-check

the interim solution to follow is:

Open normal GGUS team ticket and assign it to "VO Specific Software" providing involved ATLAS release, site name and CE.

and put atlas-grid-install@cernNOSPAMPLEASE.ch in CC