Color "SLA Due" column according to time left

Date

2011/02/08

What

Request coming from Zhechka by email to see if it is possible to change the color of the "SLA Due" column according to the time left.

Other columns are already displayed with different colors. For instance, VIP users appear in red:
SLADue.png

How

The "SLA Due" column is in Incident, inherited from the Task table (task.sla_due).

A possibly useful field is task_sla.actual_elapsed_percentage (active).

Maybe useful documentation can be found http://wiki.service-now.com/index.php?title=Client_Script_Best_Practice.

Update Set

Issues


-- SophieLemaitre - 21-Feb-2011
Topic attachments
I Attachment History Action Size Date Who Comment
PNGpng SLADue.png r1 manage 24.9 K 2011-02-21 - 16:16 UnknownUser Columns with color
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Topic revision: r1 - 2011-02-21 - unknown
 
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